TBoston-based Liberty Mutual Group is a diversified global insurer and fifth largest property and casualty insurer in the U.S. The Company also ranks 86th on the Fortune 500 list of largest corporations in the U.S. based on 2008 revenue. As of December 31, 2008, Liberty Mutual Group had $104.3 billion in consolidated assets, $94.2 billion in consolidated liabilities and $28.9 billion in annual consolidated revenue. Liberty Mutual employs over 45,000 people in more than 900 offices throughout the world.
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||AROUND THE BLOCK OR ACROSS THE COUNTRY LIBERTY MUTUAL INSURANCE CHOOSES GLOBAL TECHNICAL TALENT TO DELIVER TACTICAL IT EXPERTISE.
Continued to meet or exceed client’s expectations for rapid response time by presenting high-caliber, highly-qualified candidates within 24 hours that enabled the company to continue to meet its internal service level agreements.
A 98% success rate over 5+ years of presenting candidates who are ultimately retained and often extended by the client on a full-time basis on multiple assignments.
Delivered nationwide service, placing candidates in other markets and far-reaching geographic locations.
Achieved positive, year-over-year growth, based on a proven track record of success.
Provided articulate, customer-centric tactical IT professionals conversant in a range of technologies, enabling the client to consistently achieve in-house business objectives and responsibly satisfy company strategies.
In sharing New Hampshire’s port city location, Portsmouth based Global Technical Talent and Liberty Mutual —have, since 2005, partnered on dozens of information technology searches, each demanding a specific skill set matched to exceptional fluency in end-user communication.
Based in Portsmouth, Liberty Mutual’s Hosting Group—a subset of Liberty Mutual Information Technology —supports all employee desktops, PC’s and laptops. The Group strives to provide business partners with applications, computing and communication services and IT consulting that enables company strategies and business objectives to be achieved. IT professionals recruited to this group fine-tune software for hundreds of departments and guide user groups through upgrades and rollouts.
To ensure its hosting group continues to seamlessly meet these obligations to users as well as the company, IT management prefers to work with staffing organizations whose candidates are not only on the cutting edge of technology, but also—like Liberty Mutual itself — place a high premium on customer service and user satisfaction. Fortunately for Global Technical Talent attracting candidates with that professional pedigree has been standard operating procedure for all clients since its inception.
Global Technical Talent with placement
Specialists in software development
lifecycle positions such as Business
Analysts, Project Managers, Developers
and Testers, Global Technical Talent
also provides Liberty Mutual with help
desk, desktop support professionals and
in each case, up to three qualified
candidates within a 24-hour window of
the search assignment request.
Candidates recruited to Liberty’s
Portsmouth location must often
demonstrate core technology
competencies that are typically highly
specialized. In spite of this requirement
Global Technical Talent has always
responded rapidly and appropriately. For
example, when the search requisition
demanded a candidate with Avaya
experience for assignment to an internal
telephony project, Global Technical
Talent quickly identified a qualified
resource. The candidate proved to be
such a valuable asset that he remained
on the team for over a year and was later
recruited back to Liberty Mutual when
his skills were again required.
IT Security Officer
In delivering world-class solutions for
its internal customers, Liberty’s hosting
group has developed a reputation for its
integrity and commitment to treating
people with dignity and respect. As a
result, Global Technical Talent—while
treating technically qualified candidates
equally—often uses this quality to
separate one candidate from another,
particularly in key customer support
positions where contractors regularly
interact with end users.
The confidence evidenced by its
placements has enabled Global Technical
Talent to extend its geographic reach to
locate IT capable candidates for Liberty
Mutual in cities as diverse as Kansas
City, Missouri and Seattle, Washington,
(the latter a result of the 2008 Liberty
Mutual Safeco acquisition). Although
in each case the staffing assignment was developed in the Portsmouth office
—the centralized data/nerve center of IT
hosting corporate-wide—it was Global
Technical Talent’s ability to “sell” Liberty
Mutual to its candidates that ultimately
enabled successful placements.
While Global Technical Talent recruits
from all over the country on behalf of
its clients, ideally placing candidates in
their own backyard, it’s often a client’s
reputation and brand name that “sells”
the candidates on the company. In the
case of Liberty Mutual candidates already
familiar with its technology profile and
its long-term commitment to contractors,
make Global Technical Talent’s “job” a
lot easier in identifying, interviewing,
testing and performing due diligence for
The calculus in which Global Technical
Talent has invested—presenting clients
with three candidates, two of which will
likely be interviewed and one of whom
will be hired—would be impossible
without first satisfying its high standards
such as comprehensive reference and
background checks, technical testing,
and detailed interviews. Global Technical
Talent’s recruiting “engine” ensures
continuity of performance and qualified
candidates for every client, including
Liberty Mutual, where more than 60
contractors have been successfully
placed since 2005.
Key to fostering an on-going relationship
between Global Technical Talent and
Liberty Mutual is knowledge transfer
between contractors and internal
employees. With the retirement of
Baby Boomers, tactical IT placements
are rapidly becoming the rule, rather
than the exception. In fact, the need for
computer software programmers, testers,
project managers and others is expected
to continue, unabated, for years to come,
enabling companies like Liberty Mutual
to fill gaps both in its IT expertise as well
as in its rank and file numbers.
For Global Technical Talent proximity,
performance and a personal touch have
not only enabled it to be the “go-to” choice
when it comes to client staff augmentation
efforts on behalf of companies like Liberty
Mutual, but also to set the talent bar for IT
professionals with the in-demand skills both
technical and social required by today’s
leading business-to-business and emerging
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